Volkswagen warranties and road side assistance

What are the protections offered with the Volkswagen warranty? No matter if you are purchasing a new or used car, a fuel or electric model, your vehicle will be well protected, that is a promise!

Let’s take a closer look at our protections and how the Volkswagen warranty works!

View of two people from inside a Volkswagen.

Warranty on a new Volkswagen vehicle

Have you just purchased a new Volkswagen vehicle? Congratulations! On top of enjoying a vehicle known for its remarkable reliability, you will also have a very generous warranty:

  • A basic limited 4 year or 80,000 km warranty;
  • A 5 year/100,000 kilometer warranty on the powertrain;
  • A rust, perforation and corrosion warranty of 7 years/unlimited mileage;
  • 4 year/80,000 kilometer road side assistance
Range of electric VWs.

Are electric VW also covered by a warranty?

Of course! No matter if it is for the ID.4, the ID.Buzz coming soon or one of the future electric Volkswagen models, you will have exceptional protection on your vehicle, which will include the same protections offered on our fuel models, plus a High Voltage System Limited Warranty of 8 years/160,000 kilometers that covers:

  • Up to 70 % of the net remaining battery capacity
  • The high voltage battery module
  • The battery case
  • The high voltage battery
  • The BMS command unit
  • The BMS connector case
  • The connection cable for the battery module
  • The cooling element
  • The cost of transportation/recycling
  • And much more.

Warranty on purchased used vehicles

Do you have a preference for one of our used Volkswagen vehicles for sale? Our Volkswagen used vehicle warranty will allow you to drive with complete peace of mind! The base protection offers the remainder of the limited warranty that was in effect when the vehicle was purchased as new, plus 6 months of road side assistance, the CarFax report and a 3 month membership to SiriusXM.

As for the extended protection plan, it offers the same levels of protection, plus a prolonged Volkswagen warranty of 2 years/40,000 kilometers and road side assistance for 2 years/40,000 kilometers.

How can I know if my vehicle is still under the warranty? Your purchasing contract includes the date your vehicle was purchased on and the day the warranty was put into effect; your dealership also has this information.

Volkswagen road side assistance: A protection against the unexpected

Volkswagen road side assistance is much more than a towing service: our teams are here to help and assist you 24/7, even if it is simply to tow you vehicle to the closest VW dealership from where your car broke down.

Here are just a few of the services offered by road side assistance:

  • Battery boost
  • Fuel delivery
  • Tire replacement in case of a flat
  • Door unlocking service
  • Etc.
Femme attendant l'assistance routière à côté du Volkswagen Taos.

But it is also a service offered in case of a trip interruption, where some unforeseen costs could be reimbursed, under certain conditions.

Protection on VW parts and accessories

Volkswagen also offers a limited warranty on parts and accessories! In fact, all VW parts are covered by a limited 2 year warranty with unlimited mileage, calculated from the purchasing date.

Moreover, if you get new brakes installed at your VW dealership and you choose to use Volkswagen pads and discs, your pads are guaranteed for life!

When it comes to accessories, they can be covered for up to 4 years/80,000 kilometers, if they are installed at the time you purchase your vehicle. If they are purchased later, you will still have a 2 year/unlimited mileage warranty, and you’ll have a 2 year/40,000 kilometer warranty if they are purchased at the same time as a used certified VW vehicle.

Warranty on the battery

The battery is covered by a 3 year limited warranty with unlimited mileage. Moreover, for the 2 following years, replacement costs for the battery will be covered according to a specific percentage.

Man carrying volleyballs.

Volkswagen Protection Plus: Extended Warranty Plans

 Volkswagen Protection Plus offers several added protections, like:

  • A protection on esthetics
  • A loan protection
  • A privilege program in case of vehicle loss
  • A protection on mechanical breakdowns
  • Excessive wear waiver (in the case of a leased vehicle)
  • Anti-theft protection
  • Etc.

Visit us to find out more about the protections offered by the Volkswagen Protection Plus program!

No matter if you choose to purchase a new or pre-owned VW, you will have access to generous warranties. Ask our team of passionate experts to find out what these protections offer in greater detail!